Privacy Policy

At Bluetide Pool Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or contacting us for pool services.

1. Information We Collect

When you contact us or request services, we may collect:

·        Your name, email address, and phone number

·        Details about your pool or service request

·        Any other information you choose to provide

We may also collect non-personal data such as website usage information through cookies or analytics tools to improve your experience.

2. Use of Photos and Media

From time to time, Bluetide Pool Care may take photos or videos of pools and equipment for marketing purposes, including our website, social media, or promotional materials. These images focus on the pool and service results. We will not include personal information without your consent. If you prefer us not to use images of your pool, please let us know before the service.

3. How We Use Your Information

We use the information you provide to:

·        Respond to your inquiries or service requests

·        Schedule and manage pool services

·        Send relevant updates or communications related to our services

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely and only accessible to authorized personnel.

5. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information with trusted service providers only when necessary to deliver our services.

6. Your Rights

You have the right to:

·        Request access to the personal information we hold about you

·        Request correction or deletion of your personal information

To exercise these rights, please contact us at info@bluetidepoolcare.com.au.

7. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email:info@bluetidepoolcare.com.au
Phone: 0401 158 139