Frequently Asked Questions

  • Most residential pools should be professionally serviced every 2 to 4 weeks. Regular servicing helps maintain water balance, prevent algae growth, protect your equipment, and keep your pool clean and swim-ready year-round.

  • Most green pool recoveries take around 3 to 4 days, depending on the severity of the algae growth, water condition, and filtration performance. Heavily affected pools may require additional treatments and multiple visits to fully restore water clarity and balance.

  • Yes. We supply and use trusted, professional-grade pool chemicals to ensure safe, effective, and long-lasting water treatment results for your pool.

  • Yes. Some pool equipment issues can be resolved on-site with a quick fix, while others may require the equipment to be removed and sent to a repair specialist. In some cases, replacement parts need to be ordered before we can return and complete the repair or installation.

  • What causes pool stains?
    Pool stains can be caused by metals in the water, leaves and organic debris, algae, mineral build-up, or poor water balance over time. These stains can affect the appearance of your pool surface and, if left untreated, may become more difficult to remove.